How We Work
At CT Wholesale, we believe that building personal relationships with customers and providing exceptional service and support is the key to success.
Each and every one of our partners will be looked after by a ‘channel specialist’ who will be able to help you as much as you need to service your customers profitably and effectively. Your channel specialist will respond to your day to day questions, work with you on an on-going basis with regular account reviews to ensure your CT Wholesale solution is meeting all of your requirements.
The CT Wholesale partner portal provides you with 24/7 access to your account, allowing you to access your current and historic bills and carry out tasks such as requesting technical support, all online.
The Invoicing System
- Our invoicing system provides you with monthly bills for all your CT Wholesale services and has been designed to help simplify the administration of all your services
- Our straightforward invoices can be broken down by service type and split by user or cost centre, so you can see who is spending what
- Your invoices are sent out by email and can be viewed and analysed in more detail on our secure customer portal, where you will also find a range of other useful features and functions
- Run a wide range of standard and bespoke reports on your invoicing data
What kind of things can I do on the portal?
- View and manage your invoices online
- Monitor telecom call usage, backup storage, cloud processor utilisation and so much more real time
- Full pricing and services portfolio
- Latest Sales tools and marketing materials
- Online Support Centre
- Report and track faults
- Add users and manage user profiles
- Partner specific content